Support Request

If you have already initiated a support ticket by phoning our support department, you do not need to submit this form.

Fields marked with an * are required.

*Title of Support Ticket			(ex. Synchronous playback)

*Name		Best way to contact
*E-mail	(this must be a valid e-mail or the request will be rejected)	Best time to contact
*Company		You must enter one of the following:
Department		Phone	or
Address		Cell Phone	or
*City		Fax
*State
*Country
*Zip


How many pieces of equipment do you need assistance with?


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)


*Model (ex. Edje)
*Series (ex. 2100 - RM)
*Serial Number
*Description of problem
Purchased from: (if not purchased directly from Adtec)
Physical location of equipment: (if different from above address)

Adtec Digital is a leading developer of digital and IPTV products and solutions including encoders, decoders, multiplexers, ad servers and management servers. With over 23 years experience in media distribution and control, Adtec offers customers rock solid engineering, powerful features and the ability to generate unmatched bottom line revenue.