Support Request If you have already initiated a support ticket by phoning our support department, you do not need to submit this form. Fields marked with an * are required. *Title of Support Ticket (ex. Synchronous playback) *Name Best way to contact *E-mail (this must be a valid e-mail or the request will be rejected) Best time to contact *Company You must enter one of the following: Department Phone or Address Cell Phone or *City Fax *State *Country *Zip How many pieces of equipment do you need assistance with? 1 2 3 4 5 6 7 8 9 10 *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) *Model (ex. Edje) *Series (ex. 2100 - RM) *Serial Number *Description of problem Purchased from: (if not purchased directly from Adtec) Physical location of equipment: (if different from above address) << Home Sales Domestic Sales International Sales Events Locate a Dealer Dealernet Products & Solutions Product Overview   Ad Insertion Solutions adManage™ & TBGS  - Media Ingest & Studio Encoder mediaHUB-HD™  - Ad Inserters & Servers       (analog, SDI, DPI) Duet™ & Duet™ SDI DPI™ 1200  - Monitoring Software eyeMonitor™   IPTV Solutions iptvManage™ & MAS  - Multiplexers & Digital Turn Around DTA™ 305X Series  - Encoders edje® 4000 (AVC) edje® 2000 edje® 2100 edje® 2200 (audio only)  - Decoders Soloist™ 4111 HD Server edje® 4111 HD Player signEdje HD Player   Digital Media Solutions  - Media Ingest & Studio Encoder mediaHUB-HD™  - Servers & Players Soloist™ 4111 HD Server edje® 4111 HD Player signEdje HD Player   Digital TV Solutions  - Multiplexers & Digital Turn Around DTA™ 305X Series  - Encoders edje® 4000 (AVC) edje® 2000 edje® 2100 edje® 2200 (audio only)  - Decoders Soloist™ 4111 HD Server edje® 4111 HD Player signEdje HD Player Product Registration Support Center Support Documentation On-Line Support Request Warranty Repair & Replacement End of Life Policy FAQ Contact Support About Adtec Our Company Mission Statement Positioning History Leadership Careers Our Approach to Technology Technology Partners Visit Us News Events News Releases Articles Awards Site Map