Nashville, Tennessee (January 9, 2012) – When Moonlink Satellite was looking for a new encoder they didn't rely on chance; they listened to recommendations by the largest sports-minded network in the business. “My first exposure to Adtec was when I heard of [them] working closely with a small, responsive company and seemed very happy with the results,” explains Kevin Stebleton, truck #4 operator for Michigan based Moonlink Satellite.

After additional research, Stebleton recommended to Moonlink Satellite owner Jeff Moon a pair of Adtec Digital mediaHUB-Pro's for their new fiber encode and transmission kit to use in their Ku Satellite truck that was still operating in standard definition. The mediaHUB-Pro 02 worked so well that when they needed to add MPEG-4 to their SNG offering, they again turned to Adtec and found the EN-81 to be “an obvious choice.” “We were going to be doing 16 channel audio for sports in the near future,” adds Stebleton. “The EN-81 was once again well suited for our needs, and very competitive in pricing.”

The EN-81 is designed especially for Tier 1 satellite, ASI/fiber and IP contribution, and DSNG applications. It offers HD and SD MPEG-2 and MPEG-4 AVC encoding and boasts 16 channels of audio. Since acquiring the EN-81, Moonlink Satellite has been involved in such national uplink projects as political broadcasts, racing industry communications, corporate announcements, and music festivals.

While it takes the right knowledge and products to build a business, great customer service is the lifeline that both sustains and grows a business. “We had some minor issues along the way,” says Stebleton. “Along with hardware support, Adtec's assistance over the telephone is tops in the business. When I call for help, my rep usually picks up the phone and either my question is answered on the spot, or I will have a call from a designer in 15 minutes. That sort of support is almost non-existent in 2011, where voice mail is the norm.”

“Our approach to customer service is result-driven,” says Chris DeCarlo, customer service manager at Adtec Digital. “Our technicians work in partnership with our clients as needed before, during, and after installation; applying a 'we listen' best-practice approach.”

“I have become an ardent fan of Adtec,” Stebleton adds. “Adtec support absolutely rocks. Rest assured, I will consider Adtec and push for them in all of my future input.”

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About Adtec Digital: With more than 25 years of industry experience, Adtec Digital is a global market leader providing hardware and software solutions for contribution, distribution, studio, commercial insertion and professional video playback applications. Adtec develops equipment and solutions for standard and high definition MPEG 2 and MPEG 4 AVC compression, multiplexing, decoding, ad insertion, playback and data management. Adtec products proudly serve the global broadcast and professional audio-visual markets.

Adtec Digital is headquartered in Nashville, Tennessee, with product and development solutions in Jacksonville, Florida. Among other accolades, Adtec Digital is a three-time Superior Technology Award Recipient (STAR) by TV Technology Magazine. For more information, visit http://www.adtecdigital.com.

About Moonlink Satellite: To learn more about Moonlink Satellite, visit http://moonlinksat.com.